Effective Date July 8th, 2020 – Updated on June 20th 2023 

The CLEO Institute respects privacy and cares about how information is used and shared. 

This Privacy Policy applies to the CLEO website, to all associated subdomains, online services, mobile applications, social media accounts and sites listed in the paragraph below labeled “Additional Websites Subject to the Privacy Policy” (collectively, the “Sites”). 

By visiting any of the pages within our website:, Social Media accounts and extensions, you are accepting the practices described in this Privacy Policy. If you disagree with any of the terms herein, please immediately discontinue using the Sites.

The CLEO Institute also has an Opt-In option for email messages, WhatsApp chats, Messenger, Zoom and similar platforms or forms of communication. By Opting-In to any of our group chats and or accepting our messages/emails/forms of communication, you agree to this Privacy Policy. 

Registration: We do not ask that you register or enter any personal data to access or use most areas of the Sites. However, you may subscribe to specific newsletters or petitions from The CLEO Institute or join The CLEO Institute’s mailing list. You may be required to enter specific personal data, including your email and mailing address. You also have the option to provide us with your telephone number and birthdate.


“Personal Information” identifies you as an individual or relates to an identifiable person. When you visit the Sites, The CLEO Institute and its service providers may collect personal information that you provide, such as your name, address, email address, and payment information. 

When you submit any Personal Information relating to other people to us or our service providers in connection with the Sites, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.


The CLEO Institute and its services providers collect Personal Information you provide while using the Sites, either directly or through other user actions, including, without limitation, any Personal Information provided or otherwise obtained while the Sites web pages are open. For instance, The CLEO Institute gathers information when you fill out forms on the Sites, including, for example, e-newsletter sign-up forms, donation forms, advocacy action alerts, and surveys. 

We may also use analytics that enables us to obtain your Personal Information based on your use of the Sites, including, for example, your clicks on Sites pages and page elements as well as information entered into the Sites’ HTML form fields, regardless of whether the form is submitted.

Our service providers and we may collect Other Information in a variety of ways, including:

  • We use “cookies” to help us monitor traffic and collect information about the use of the Sites. Cookies are pieces of data placed on your device when you visit the Sites that help us recognize you when you come back to the Sites, allowing us, for instance, to remember the email address and password you use when you log in on a specific computer. The CLEO Institute uses the aggregated information collected from cookies to measure the number of visits to the Sites, the average time spent on the Sites, the identity and number of pages viewed, and to gather other traffic data and information that allows us to improve the Sites. We also use the information for security purposes, to facilitate navigation, to display information more effectively, and to personalize your experience while using the Sites. Cookies further allow us to select which content most likely appeals to you and display it while you are on the Sites.
  • We also use Google Analytics, which uses cookies and other similar technologies to collect information about Site use anonymously and report website trends without identifying individual visitors. You can learn about Google’s practices by going to and opt-out of them by downloading the Google Analytics opt-out browser add-on, available at
  • Certain information is collected by most browsers or automatically through your device, such as your Media Access Control (MAC) address, computer type (Windows or Macintosh), screen resolution, operating system name and version, device manufacturer and model, language, and Internet browser type and version.
  • We may aggregate Personal Information. Aggregated information does not personally identify you or any other user of the Sites (for example, we may aggregate Personal Information to calculate the percentage of our users who have a particular telephone area code).


The CLEO Institute does not share any donor information with anyone. To the extent any donations are processed through a third-party service provider, our donors’ information will only be used for purposes necessary to process the donation.


The CLEO Institute may use your Personal Information:

  • To send you information about The CLEO Institute
  • To personalize your interactions with The CLEO Institute, such as to customize your web and email content based on your interests, send you requests to participate in events in your area, and otherwise target content and communications to you.
  • To respond to inquiries and fulfill your requests, such as processing donations, sending you information about a project, and providing membership services.
  • To allow you to participate in sweepstakes, contests, and similar promotions and to administer these activities. Some of these activities have additional rules, which could contain additional information about how we use and disclose your Personal Information.
  • To facilitate social sharing functionality.
  • For our internal purposes, such as data analysis, audits, fraud monitoring and prevention, developing new products and services, enhancing, improving, or modifying the Sites, identifying usage trends, determining the effectiveness of our promotional campaigns, and operating and expanding our activities.

Your Personal Information may be disclosed:

  • To our third-party service providers who provide services such as website hosting, data analysis, payment processing, information technology, and related infrastructure provision, customer service, email delivery, auditing, and other similar services.
  • To a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our operations, assets, or stock (including in connection with any bankruptcy or similar proceedings).

We may also use and disclose your Personal Information as we believe to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities, including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or property, and/or that of our affiliates, you, or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.

We may use and disclose Other Information for any purpose except where we are required to do otherwise under applicable law. If we are required to treat Other Information as Personal Information under applicable law, then we may use it for all the purposes for which we use and disclose Personal Information. In some instances, we may combine Other Information with Personal Information. If we do, we will treat the combined information as Personal Information as long as it is combined.


  1. Set your web browser to inform you of when cookies are being set before a cookie is stored and refuse any request to set cookies, and do not accept cookies from The CLEO Institute. Erase all of The CLEO Institute cookies from your hard drive.
  2. Do not provide your information when prompted by the Sites.
  3. Please note that if you choose to reject or erase cookies, your ability to navigate the Sites may be limited. Further, in the event you choose not to share information, The CLEO Institute will be unable to respond to your request for CLEO information, enter you in any sweepstakes or contests, facilitate your action via CLEO’s Action Network, or send online postcards.
Opt-In and Opt-Out Text Messages:
  • You may opt-in to receiving The CLEO Institute’s text messages by signing a physical or digital form that includes the language “sign up to receive text messages from CLEO Institute.”
  • If you are enrolled to receive text messages from The CLEO Institute and wish to Opt-Out, text or reply “STOP” to The CLEO Institute, and for other autodialed text messages we send via an autodialer, reply “STOP” or follow instructions in the text message.
Opt-In and Opt-Out Email Messages:
  • You may Opt-In to receive email messages from The CLEO Institute by signing a physical or digital form that includes the language “sign up to receive email messages from CLEO Institute.”
  • If you are enrolled to receive email messages from The CLEO Institute and wish to Opt-Out, you may do so by clicking ‘unsubscribe’ at the bottom of the email. 


The CLEO Institute does not knowingly collect personal information from anyone under the age of 13. The Sites are not directed at children under the age of 13. In the event that The CLEO Institute learns that it has collected personal information from a child under age 13 without parental consent, we will delete that information as quickly as possible. If you believe that we might have collected any personal information from a child under 13, please contact us at immediately.


If you are a California resident, California Civil Code Section 1798.83 permits you to request information about our disclosure of your personal information to third parties for those parties’ own direct marketing purposes. To make such a request, please send a letter to: The CLEO Institute.

2103 Coral Way, 2nd Floor

Miami, FL 33145


This Privacy Policy does not address, and we are not responsible for, the privacy, information, or other practices of any third parties, including any third party operating any site or service to which the Sites link. The inclusion of a link on the Sites does not imply endorsement of the linked site or service by us. In addition, we are not responsible for the information collection, use, disclosure, or security practices (including the data security practices) of other organizations, such as Apple, Facebook, Microsoft, Google, RIM, or any other app developer, app provider, social media platform provider, operating system provider, wireless service provider, or device manufacturer.


From time to time, The CLEO Institute, at its discretion, may amend this Privacy Policy. The “Effective Date” legend at the top of this page indicates when this Privacy Policy was last revised. Any changes to this Privacy Policy will become effective when we post the revised Privacy Policy on the Sites. Your continued use of the Sites following these changes means that you accept the revised Privacy Policy.


The CLEO Institute is committed to ensuring that any personal information we collect is secure. We have procedures and technology to safeguard and secure the information we collect. Records containing personal information are stored at secure facilities. Our websites use Transport Layer Security, the standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browsers remain private. All online donation transactions are handled by Payment Card Industry (PCI), -compliant vendors. PCI refers to the technical and operational standards that businesses must follow to ensure that credit card data provided by cardholders are protected. These security standards are in place for The CLEO Institute to protect your information.


The Sites are controlled and operated by us from the United States and are not intended to subject us to the laws or jurisdiction of any state, country, or territory other than that of the United States. Your Personal Information may be stored and processed in any country where we have facilities or in which we engage service providers, and by using the Sites, you consent to the transfer of information to countries outside of your country of residence, including the United States, which may have different data protection rules than those of your country.


This Privacy Policy shall apply to the following websites and all associated subdomains:


If you have any questions about this Privacy Policy, please email The CLEO Institute at or call us at 305- 573-5251

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